Please note, we are upgrading FVD Speed Dial extension to New Firefox Legacy, otherwise, it will be soon automatically disabled. Besides new good improvements, the New legacy has its own limitations but we hope Firefox team will improve them soon. 
 


If you downgraded Firefox from 57 to lower version

Unfortunately, Firefox has bug that described here -
https://bugzilla.mozilla.org/show_bug.cgi?format=default&id=1362878 

In short, when you downgrade FF, your profiles "breaks" and database that uses our extension won't work. Sometimes it's not only because of downgrade. It just won't start but the problem is the same. Here are some of the options how to fix it: 

Option #1

This is the simples option, not always help but we encourage to try. 

- Copy and paste in address bar about:support
- Select following:



- Rename this folder to any name and restart Firefox.
NOTE!!! Don't rename your profile folder. You need to RENAME folder name "Storage".
Tip: Don't rename it completrely, just add some extnesion like Storage_BAK_TMP.




 BUT don't delete it. Just rename. 
If Firefox won't start, rename folder back to "Storage"


If it won't help, then there are the only options below will help: 

Option #2

Install EverSync 

https://addons.mozilla.org/en-US/firefox/addon/fvd-synchronizer/ to backup Speed Dials and Bookmarks 

- Backup your Speed Dials and Bookmarks. 
- Create new Firefox Profile:  http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows 

or 

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles 

- Install FVD Speed dial and restore your Dials and Bookmarks 

Please note: 
Don't delete the old profile, so you always can access your old data until you migrate everything to the new profile. 

Option #3

You can reset and fix your Current profile. 

Important. This solution will erase everything except history

- Install EverSync 

https://addons.mozilla.org/en-US/firefox/addon/fvd-synchronizer/ to backup Speed Dials and Bookmarks 

- Copy and paste in URL bar about:support 

- Select "Refresh Firefox" 

- Install EverSync and FVD Speed Dial:

https://addons.mozilla.org/en-US/firefox/addon/fvd-synchronizer/ 
https://addons.mozilla.org/en-US/firefox/addon/fvd-speed-dial/ 

- Restore your Bookmarks and Speed Dials with the Eversync