Essential Analytics Software for E-commerce and In-store Retailers

The top retail analytics software solutions have features that enhance inventory management, optimize pricing strategies, boost customer engagement, and provide actionable insights for data-driven decisions. 

As you delve into this article, you will gain insights into leading retail analytics software options, their standout features, and estimates of associated costs. 

Table of Contents

What is a Retail Analytics Software? 

Retail analytics software is a data-driven tool designed for the retail industry to analyze, interpret, and visualize large volumes of sales, customer, and inventory data. 

It helps retailers gain actionable insights into consumer behavior, sales trends, and inventory management. This software employs advanced algorithms, machine learning, and reporting tools to optimize pricing strategies, inventory levels, and customer experiences. 

Software 1: Stackline 

Stackline is a retail analytics and e-commerce software platform that provides comprehensive data and insights to help brands and retailers optimize their performance and make informed business decisions. 

It offers a range of tools and features to help businesses analyze and improve their online sales strategies.

Key Features and Use Cases 

Key Features Use Cases 
Data Insights Stackline provides data and insights on sales performance across various online marketplaces, including Amazon, Walmart, and others. 
Users can track sales trends, monitor competitors, and identify growth opportunities.
Competitor AnalysisThis feature allows businesses to monitor and analyze the performance of competitors in their space. This includes pricing comparisons, product assortments, and market positioning.
Inventory ManagementUsers can optimize inventory levels by tracking their stock and forecasting demand based on historical data and market trends.
Sales ForecastingIt offers sales forecasting tools to help businesses plan inventory and resources more effectively.

Pricing 

Stackline offers 3 pricing plans, which are: 

  • Free: $0/ month 
  • Pro: $199/ month 
  • Enterprise: $1499/ month 

Numerator Insights is a market intelligence platform offering businesses a deep understanding of consumer behavior and market dynamics.

 It provides real-time data on consumer purchases, market trends, and competitor activities, empowering companies to make informed strategic decisions. 

With features such as competitive intelligence, brand tracking, and consumer demographics, it enables businesses to optimize pricing, marketing, and distribution strategies.

Key Features and Use Cases 

Key Features Use Cases 
Consumer DemographicsThis feature offers demographic insights, helping companies understand their target audience and tailor marketing campaigns accordingly.
Retail Insights It provides users access to data on retail channels, store-level performance, and distribution strategies, allowing them to optimize their partnerships with retailers.
Price and Promotion Analysis. This feature monitors pricing strategies, discounts, and promotions, helping businesses make data-driven decisions.
Market SegmentationThis feature allows businesses to group the market based on various criteria, enabling them to identify niche opportunities and tailor their strategies accordingly.
Consumer Surveys The platform includes survey tools to collect feedback and opinions directly from consumers, helping businesses gain qualitative insights.

Pricing 

Numerator Insights offers custom pricing. You may also request a demo account to have a sneak peek into the software. 

Software 3: Style Arcade 

Style Arcade is a retail analytics software tailored for fashion and apparel retailers. It empowers businesses to optimize product assortments, pricing strategies, and inventory management. 

With features like assortment planning, pricing analysis, and competitor benchmarking, it enables data-driven decisions. Users can track trends, forecast sales, and visualize complex data for better insights. 

Custom reports and collaboration tools enhance flexibility. It’s a vital retail business intelligence software for fashion retailers seeking to thrive in a competitive industry by leveraging relatable insights and informed decision-making.

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Key Features and Use Cases 

Key Features Use Cases 
Trend Analysis This feature lets users track fashion trends, consumer preferences, and seasonal variations, helping retailers align their product offerings with market demands.
Competitor BenchmarkingThis feature lets retailers benchmark their performance against competitors, analyzing market share, pricing, and product assortment strategies to gain a competitive advantage
Custom Reporting It lets users generate custom reports and dashboards tailored to their specific business objectives and KPIs.

Pricing 

Style Arcade offers custom pricing options. Thus, you’ll need to request a quote for a precise cost estimate for your organization. 

Software 4: Flame Analytics

Flame Analytics is a customer intelligence and retail analytics platform designed for physical businesses, especially in the retail and hospitality sectors. It leverages technology to collect and analyze data on customer behavior within physical spaces. 

This platform tracks foot traffic, dwell time, and engagement, providing insights into customer demographics and preferences. It helps businesses optimize store layouts, marketing strategies, and overall customer experiences.

Key Features and Use Cases 

Key Features Use Cases 
Queue ManagementThis feature helps to monitor and optimize customer wait times and queue management
Real-time Alerts It lets users receive real-time alerts or notifications based on predefined triggers, such as a crowded area or prolonged customer wait times.
Dwell Time Analysis It lets users analyze how long customers spend in different areas of a store or venue, helping to identify popular areas and optimize product placement.
Foot Traffic Patterns It checks out customer flow within physical locations, helping businesses optimize store layouts and staffing.

Pricing 

Flame Analytics also offers custom pricing, as such, you’ll need to reach out to its sales through its website. 

Alloy.ai is a business intelligence software for retail that leverages advanced analytics and machine learning to optimize supply chain operations for businesses. 

It offers precise demand forecasting, inventory optimization, and real-time supply chain visibility. The platform enables companies to reduce excess stock, improve order management, and enhance collaboration with suppliers and retailers. 

With data-driven insights, alerts, and scenario planning, Alloy.ai empowers organizations to make informed decisions, streamline their supply chains, and improve customer service. 

Key Features and Use Cases 

Key Features Use Cases 
Demand ForecastingAlloy.ai uses advanced analytics and machine learning to forecast demand accurately, helping companies plan inventory levels and production more effectively.
Order ManagementThis feature helps streamline order management processes, ensuring timely order fulfillment and minimizing order lead times.
Alerts and NotificationsIt provides alerts and notifications for critical events, such as inventory shortages or delayed shipments, enabling proactive responses.
Demand Sensing Its demand-sensing capabilities help to detect and respond to shifts in consumer demand in real time.

Pricing 

Alloy offers custom pricing for prospective users. You can request a quote via Alloy’s website. 

Software 6: SPS Commerce Analytics

SPS Commerce Analytics is a data-driven retail analytics platform that’s designed to empower businesses in the retail sector. It offers comprehensive insights into sales, inventory, and supply chain performance, aiding data-driven decision-making.

Users can track market trends, monitor inventory levels, and improve demand planning. The platform enables retailers and suppliers to streamline operations, reduce costs, and enhance customer satisfaction. 

Key Features and Use Cases 

Key Features Use Cases 
Sales Analysis This feature provides insights into sales performance, including product-level, store-level, and channel-level data.
Demand ForecastingThis feature uses data analytics to forecast future orders, aiding inventory planning and procurement decisions.
Supply Chain Viability This feature offers real-time visibility into supply chain operations, allowing users to monitor shipments, deliveries, and supplier performance.
Alerts and NotificationsIt notifies you of critical events, enabling proactive responses to supply chain issues.

Pricing 

SPS tailors its solution for your company. As such, exact pricing will be dependent on the needs of your organization. 

Software 7: RQ

RQ is a telecom retail analytics solution designed to support telecommunications retailers in managing various aspects of their business operations efficiently. 

It is specifically tailored to address the unique needs and challenges of telecom retail, including managing sales, inventory, customer relationships, and point-of-sale (POS) transactions in stores or outlets.

Key Features and Use Cases 

Key Features Use Cases 
Point of Sale Management RQ provides tools to streamline POS transactions, including the sale of mobile phones, accessories, service plans, and other telecom products.
Inventory ManagementThis feature lets users track and manage telecom inventory, including smartphones, SIM cards, accessories, and related products, to ensure accurate stock levels and prevent overstock or understock situations.
Multi-store Support This feature is ideal for telecom retailers with multiple locations, RQ often supports multi-store management, allowing centralized control and reporting across various stores or outlets.
Billing and Invoicing This feature allows users to generate invoices for products and services, track billing cycles, and manage billing inquiries.

Pricing 

RQ has a starting price of $99/month. However, it generally offers a custom pricing option. 

Software 8: Creatio 

Creatio is a customizable e-commerce analytics platform builder designed to help businesses create desired retail analytics tools to streamline and automate business processes, sales, marketing, and customer service.

The platform offers tools for process modeling, workflow automation, and data management, enabling organizations to improve operational efficiency, enhance customer engagement, and accelerate digital transformation. 

It is widely used across various industries to optimize operations, nurture leads, manage customer relationships, and drive business growth through a unified and user-friendly platform.

Key Features and Use Cases 

Key Features Use Cases 
Marketing AutomationIt offers omnichannel marketing capabilities, including email marketing, lead nurturing, segmentation, and campaign management, to drive targeted marketing efforts.
360-degree This feature Consolidates customer information from various sources to provide a complete view of customer interactions and history.
Reporting and Analytics Robust reporting tools with customizable dashboards, charts, and data visualization for real-time insights.
Social Media IntegrationIt allows for Integration with social media platforms for monitoring and engaging with customers on social channels.

Pricing 

Creatio offers three pricing plans, these are: 

  • Growth: £20/ user per month 
  • Enterprise: £45/ user per month 
  • Unlimited:  £70/ user per month 

Software 9: Wiser Solutions 

Wiser Solutions is a retail intelligence and pricing optimization product designed to empower retailers and brands with data-driven insights. 

It allows businesses to monitor and analyze competitor pricing strategies, ensuring competitiveness. Wiser’s pricing optimization capabilities help determine strategies that balance profitability and market positioning. 

Additionally, the product assists in intelligent assortment planning and monitoring Minimum Advertised Price (MAP) policies to protect brand integrity. 

With in-store retail execution tools and dynamic pricing capabilities, Wiser Solutions enables retailers to adapt swiftly to market changes, optimize merchandising, and make informed decisions to stay ahead in the highly competitive retail landscape.

Key Features and Use Cases 

Key Features Use Cases 
Competitive Price Monitoring Wiser’s solution allows businesses to continuously monitor competitor pricing, ensuring they remain competitive in the market. 
This enables timely price adjustments to attract customers without compromising profitability.
Assortment PricingThis feature ensures that retailers can make informed decisions about which products to stock based on market demand and trends. 
MAP monitoring It ensures brands can enforce Minimum Advertised Price policies to protect their brand’s value and prevent retailers from undercutting prices, maintaining pricing integrity.
In-store retail execution This feature helps maintain a consistent brand image and customer experience, thereby, ensuring that products are correctly displayed and priced in physical stores. 
Retail Audit This feature helps to conduct comprehensive retail audits to assess store conditions, display compliance, and gather insights for improvement.

Pricing 

You’ll have to reach out to the company for a precise cost estimate based on the needs of your organization. Wiser lets you schedule a consultation with its sales team through the company’s website. 

Software 10: Omnilytics

Omnilytics is a retail analytics and market intelligence platform designed to help fashion and apparel brands, retailers, and e-commerce businesses make data-driven decisions.

 It provides insights and data analytics to optimize product assortment, pricing strategies, and merchandising efforts in the fashion industry.

Key Features and Use Cases 

Key Features Use Cases 
Assortment PlanningThis feature allows you to plan product assortments based on market demand, historical performance, and trend analysis to optimize inventory and product selection.
Competitor BenchmarkingWith this feature, you can compare your brand’s performance to competitors in terms of pricing, product assortment, and market positioning.
Demand ForecastingThis feature lets you predict future demand for specific products or categories to support inventory planning and procurement decisions.
Fashion Trend AnalysisIt lets you stay informed about fashion trends and consumer preferences to align product offerings with market demand.
Sales and Performance ReportingThis feature lets you generate reports and dashboards to track sales performance, product performance, and market share.

Pricing 

Omnilytics offers custom pricing. And as with many others on this page, you’ll need to reach out to the sales team via its website for a precise cost estimate. 

Summary 

Retail analytics software is a specialized tool designed for retailers and e-commerce businesses, enabling them to gain deep insights into their operations, customer behavior, and market trends. 

This type of software utilizes data analysis, real-time monitoring, and advanced algorithms to provide comprehensive insights, empowering retailers to make informed decisions, optimize product assortments, and enhance the overall customer experience. 

The top retail analytics software solutions have features that enhance inventory management, optimize pricing strategies, boost customer engagement, and provide actionable insights for data-driven decisions.  As you delve into this article, you will gain insights into leading retail analytics software options, their standout features, and estimates of associated costs.  Table of Contents What is a Retail Analytics Software? Software 1:…